New chief of public services appointed at Louisville Metro

Amy Hess

LOUISVILLE, Ky. — Mayor Greg Fischer recently announced Amy Hess as Metro Louisville’s new chief of public services, a role where she will oversee such critical departments as Public Works, Emergency Services, Corrections, Fleet and Facilities, and Animal Services.

Hess currently serves as executive assistant director of the FBI’s Criminal, Cyber, Response, and Services Branch, and is the highest-ranking woman in the FBI. A native of Jeffersonville, Ind., she previously served as the special agent in charge of the Louisville field office, with responsibility for all FBI personnel and operations throughout the commonwealth of Kentucky. In that role, she led the FBI’s participation in strategies to reduce violent crime and combat the opioid epidemic; and oversaw the pursuit and capture of fugitive Eric Conn.

Louisville’s Business First honored Hess among its Enterprising Women award winners in 2018, naming her “Woman Making a Difference.”

“With her vast management experience, and her deep knowledge and experience with our region and complex systems, Amy is an incredible addition to our team,” Mayor Fischer said. “I welcome Amy home, and look forward to her helping Louisville continue on its path as a global, breakout city.”

Hess thanked Mayor Fischer for the opportunity to return to the community she has served and loves, adding, “I know from my previous role here that the men and women of Louisville Metro Government are hard-working, talented and committed to public service. I look forward to contributing to this great team.”

Hess will start on Feb. 1, 2020, after transitioning from her current job and moving back to Louisville.

Louisville Metro Animal Services (LMAS) Director Ozzy Gibson, who has been serving as interim chief of Public Services, will continue as LMAS director, assist with Hess’ transition into her new role, and take an additional role in the Mayor’s Office as senior advisor on Special Projects.

“I am deeply grateful to Ozzy for stepping up in this interim period and serving as a strong leader for the Public Services Cabinet,” Mayor Fischer said. “We will continue to utilize his vast talents, knowledge and love for our city by having him not only continue to serve as Director of Animal Services, but also in this new role as Senior Advisor on Special Projects, or, as I like to call it, Senior Troubleshooter!”

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