PADUCAH, Ky. (March 21, 2013) – TeleTech Holdings Inc. a global customer service company, is expanding its Kentucky presence with a state-of-the-art customer experience center in Paducah, which will create 450 new jobs.
“This is reason to celebrate, with TeleTech adding to its investment in Kentucky, planning 450 new jobs in Paducah,” said Gov. SteveBeshear. “Nothing is more important than creating jobs in every corner of the Commonwealth, and here we have a perfect example of a company that is drawing upon our quality workforce and providing opportunities to hundreds of Kentucky families.”
Last May, TeleTech announced a site opening in Hopkinsville, where the company plans to invest more than $12 million and create 500 to 700 jobs over the next few years.
TeleTech’s Paducah operations will include two facilities – one in the historic downtown area, and the other, a 30,000-s.f. building to be constructed in the city’s commerce park.
[pullquote_left][pullquote_left]Last May, TeleTech announced plans to open in Hopkinsville, investing more than $12 million and creating 500 to 700 jobs.[/pullquote_left][/pullquote_left]
TeleTech will offer a range of positions in Paducah, including trainers, human capital managers, talent acquisition specialists, facilities managers, senior desktop support technicians, team leads, business analysts, service delivery managers and customer service representatives.
With more than 43,000 employees and 50 customer experience centers worldwide, TeleTech is marking 30 years in the customer experience management industry.
“We’re excited to expand our commitment to the state of Kentucky,” said Kenneth Tuchman, chairman and chief executive officer of TeleTech. “The talented labor force in the state will help us deliver exceptional support to our Fortune 1000 clients and their customers.”
“Cities across the country are putting forth their best efforts to retain and attract companies. In this competitive climate, I am proud that TeleTech has chosen to bring 450 jobs to Paducah,” said Paducah Mayor Gayle Kaler.