FRANKFORT, Ky. (May 9, 2012) – Amazon.com (NASDAQ: AMZN) announced plans today to open a new 70,000-square-foot customer service facility in Winchester, Ky., investing more than $20.7 million and creating more than 550 full-time and 600 seasonal jobs in the by 2017.
The Winchester facility will be Amazon’s first customer service center in Kentucky. Amazon subsidiaries currently operate fulfillment centers in Louisville, Lexington, Campbellsville and Hebron, Ky. The multi-million dollar investment in Winchester will help Amazon to provide customer service and technical support.
“Amazon’s decision to grow its Kentucky footprint is fantastic news, especially when you consider the impact of more than 1,100 full-time and seasonal jobs it will bring to the central Kentucky region,” said Gov. Steve Beshear.
There are thousands of employees working in Amazon’s fulfillment centers across Kentucky, “and we’re proud to be expanding our presence in the state with the opening of a customer service center,” said Tom Weiland, vice president, Amazon Customer Service. “We hope to have our team in Winchester up and running before the holiday season, and we’re hiring great people to join us in giving Amazon customers a first-class shopping experience.”
The new customer service center is expected to open in late summer and will be based at Winchester Plaza during construction of the permanent facility, which is expected to open in 2013.
“I am thrilled that Amazon has chosen to open a customer support center in Winchester,” said Sen. R.J. Palmer II, of Winchester. “Amazon’s investment in this new facility will allow our region to reap the rewards of economic growth, development and jobs. It also speaks well of our workforce that Amazon has chosen to locate its operation here.”
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