LOUISVILLE, Ky. (Aug. 24, 2012) — Verizon Wireless ranks highest among U.S. wireless providers in network quality in Kentucky and the southeast region, according to the latest J.D. Power and Associates 2012 Wireless Network Quality Performance Study. The Southeast includes nine states: Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee.
The J.D. Power and Associates study measured network quality among all U.S. wireless service providers based on factors that impact overall carrier performance. Approximately 27,000 wireless subscribers were surveyed by J.D. Power and Associates between January and June 2012 about their experiences with wireless voice, text messaging and data usage. Based on their responses, Verizon Wireless performed significantly above the industry average in all six regions and ranked highest among national wireless companies in five regions, including the southeast.
Verizon Wireless invests on average more than $6 billion annually in its network to stay ahead of the growing demand for the company’s voice and data services. The company’s ongoing network investment totals more than $383 million in Kentucky and more than $70 billion nationally since it was formed, which includes the introduction and continuous expansion of 4G LTE.