The Human Resources Manager is a professional level classification that performs advanced administrative duties in the Human Resources department, primarily focused on Employee Relations, Training, and Benefits. This work involves supervising the activities of the assigned areas, policy recommendations, budget preparation and statistical and narrative reports. This position exercises considerable independent judgment in the performance of assigned duties and may manage the functions of the Department in the absence of the Director at his/her discretion.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following under the direction of the department head: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not an exclusive list of duties and responsibilities and may change depending upon department needs.
- Monitor task completion and maintenance of paper and electronic records for timeliness, accuracy, and effectiveness.
- Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; work with a medical insurance broker as needed; participate in the RFP process; participate in the review and award of bids; designing and conducting educational programs on benefit programs.
- Oversee benefit enrollment, conduct open enrollment meetings, communicate and interpret benefit changes to employees, and act as a liaison to providers, employees, and third-party administrators.
- Oversee Healthcare Committee comprised of FOP, Local 38, and Non-Union members
- Determines and recommends employee engagement practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale.
- Serves as key contact regarding employee questions and problem resolution. Develops programs to enhance employee motivation, retention, and teamwork.
- Determine goals, objectives, resource requirements, and recommends and justifies budget requirements and expenditures in the functional areas assigned.
- Proctor exams for AFSCME positions and Fire promotional exams as needed to establish an appropriate eligibility list.
- Provide administrative support to the Non-Uniform, Police, and Fire Civil Service Boards.
- Implements disseminate and monitors company policies, programs, and procedures in the areas of training, compliance, and benefits to attract, retain and motivate employees.
- Identifies training needs and/or gaps and develops training programs as appropriate. Also conducts training sessions, including but not limited to, new hire orientation, classroom training, and additional leadership sessions.
- Establish and conduct employee onboarding.
- Assists in conducting and resolving investigations regarding employee complaints and concerns.
- Enter and compile data for reports, using HRIS.
- Manage employee wellness initiative by holding employee meetings, activities, and review of WellLiving compliance reports.
- Assist in union negotiations
- Assist and initiate special projects such as research, design of brochures, handbooks, etc.
- Ethical in conduct and able to maintain a high level of confidentiality.
- Other duties may be assigned, as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
- Bachelor’s degree three (3) to five (5) years’ that shows progressively more responsibilities in human resources.
- Master’s degree in human resource management or similar field and two (2) years’ experience, or seven (7) years in the HR field with 2 years at a similar level of this position.
- Or any combination of education and experience.
SKILLS AND ABILITIES
- Must have knowledge of office administrative procedures, and knowledge of use and operation of standard office equipment.
- Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
- Requires an analytical to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
- Work requires continual attention to detail, establishing priorities, and meeting deadlines.
- Knowledge of basic employment laws, such as ADA, FMLA, and generally accepted practices and procedures of the Human Resource department.
- Participates in ongoing education as it relates to human resources, the operations of the city, and/or its departments.
- Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- In addition, writes reports, business correspondence, and procedure manuals in a professional, organized, and standard format.
- Effectively communicate information and respond to questions from a diverse group of managers, clients, customers, and the general public.
- Competently adds, subtracts, multiplies, and divides all units of measure using whole numbers, common fractions, and decimals.
- Computes rate, ratio, and percent; draws and interprets bar graphs.
- Solves practical problems and quickly adapts to situations where only limited standardization exists. Adept at interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
- Current driver’s license
- Certification in SHRM-CP, SHRM-SCP, PHR, or SPHR or comparable certification.
OTHER SKILLS AND ABILITIES
- Demonstrated knowledge and experience using Microsoft Office. Quickly learns customized software applications necessary to input and maintain personnel records. (Experience using a database is a plus)
- General knowledge of applicable employment laws and practices.
- Provides excellent customer service for internal departments and diverse public. Oral and written communication skills are clear, concise, and diplomatic.
- Effectively manages time and prioritizes workload appropriately.
- Resourceful, self-starter skilled at managing multiple tasks without supervision
- Effectively manage resources thru budgeting and use of HR budget.
The City of Covington is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or accommodation due to a disability, you may contact us at [email protected] or you may call us at (859) 292-2351.
Women and minorities are encouraged to apply.
To apply go to: https://www.covingtonky.gov/residents/employment/opportunities
|Job Category||Human Resources|