Home » Consumer Cellular Inc. to locate in Louisville, create nearly 500 jobs

Consumer Cellular Inc. to locate in Louisville, create nearly 500 jobs

Cellphone products and services provider will invest $15.5 million in first Kentucky support center

LOUISVILLE, Ky. — Consumer Cellular Inc., a provider of cellphones, no-contract cellular plans and accessories, announced it will locate its first Kentucky operation in Louisville, creating 486 full-time jobs with a more than $15.5 million investment.

Consumer Cellular will locate in an existing building on Triton Boulevard in Louisville. The new customer support center will allow the company to better serve customers on a national scale. Jobs created through the project include management and call center support positions. Company leaders expect to add more than 400 new roles in 2022.

Founded in 1995, Oregon-based Consumer Cellular is a postpaid mobile virtual network operator that offers cellphones, low-cost, no-contract cellular plans and accessories focused on users over age 50. The company operates exclusively in the U.S. and employs more than 2,400 people across four locations in Arizona and Oregon.

The Kentucky Economic Development Finance Authority (KEDFA) today preliminarily approved a 10-year incentive agreement with the company under the Kentucky Business Investment program. The performance-based agreement can provide up to $5.5 million in tax incentives based on the company’s investment of $15.51 million and annual targets of:

  • Creation and maintenance of 486 Kentucky-resident, full-time jobs across 10 years; and
  • Paying an average hourly wage of $20 including benefits across those jobs.

By meeting its annual targets over the agreement term, the company can be eligible to keep a portion of the new tax revenue it generates. The company may claim eligible incentives against its income tax liability and/or wage assessments.

In addition, Consumer Cellular can receive resources from Kentucky’s workforce service providers. These include no-cost recruitment and job placement services, reduced-cost customized training and job training incentives.

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