LOUISVILLE, Ky. — UofL Health – Mary & Elizabeth Hospital has named Melisa Adkins, RN, BSN, MBA, as the facility’s new chief administrative officer.
Adkins has demonstrated herself as a strategic and proactive administrator with an award-winning track record of hospital leadership and exceptional customer service. She has had years of healthcare experience in improving net revenue growth, physician and patient satisfaction, and clinical quality and performance.
“I’m very excited for the opportunity to work with Mary & Elizabeth Hospital and with the outstanding team they have in place,” said Adkins. “I look forward to helping them continue providing first-rate services to their patients, staff and employees.”
Adkins comes to Mary & Elizabeth Hospital from Heartland Regional Medical Center in Marion, Ill., where she served as chief executive officer since 2017. During her time there, Adkins experienced great success in lowering contract labor expenses by 31 percent, creating an occupational health clinic, and increasing the facility’s net revenue growth by 4 percent. Her work has earned her numerous award nominations, including a nomination for Citizen of the Year in 2018 and the Community Health System Excellence in Nursing Leadership Award in 2012.
Before her tenure with Heartland Regional Medical Center, Adkins served as chief nursing officer at Physicians Regional Medical Center in Knoxville, Tenn. There she provided direct administrative oversight to more than 30 departments and successfully opened two new units that assist in patient transitions from the intensive care unit.
Adkins succeeded in implementing all new emergency department, neonatal intensive care unit, and cardiac and step-down monitors at the facility in 2016, while reducing patient wait times from an average of 42 minutes to an average of 25 minutes. She also increased the three-star rating of the facility’s Transitional Care to a four-star rating in just one year’s time.
“We’re very pleased to have Adkins join our team at Mary & Elizabeth,” said Tom Miller, CEO of UofL Health. “She has an outstanding reputation in healthcare, and we know she will bring added value and expertise that will help us continue improving the quality care we can provide to our patients.”
Adkins holds an associate degree in nursing from John A. Logan College, and both a bachelor’s degree in nursing and an MBA from University of Phoenix. She has been married to her husband Matt for 27 years, with whom she shares daughters Autum, Aubrie, and Allie, and one granddaughter.
For more information about UofL Health and Mary & Elizabeth Hospital, visit us at UofLHealth.org, or call (502) 363-7800.