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Office of Unemployment Insurance offering in-person services

FRANKFORT, Ky. — No one in state government will be happy until all Kentuckians have received the benefits for which they qualify. As COVID-19 restrictions are easing, offering in-person services for those experiencing issues with their unemployment insurance benefits is now possible.

During the past two days, in-person unemployment insurance services located near the Capitol building has reached capacity. Office of Unemployment Insurance (OUI) staff members are collecting information from claimants who arrived after the cutoff point Wednesday, so they can contact them early next week to assist with their claims.

To continue helping Kentuckians with their unemployment insurance claims, OUI will provide in-person services Thursday (June 18) and Friday (June 19) from 9 a.m. – 6 p.m. at the Cabinet for Health and Family Services headquarters located at 275 East Main Street in Frankfort. Signage will direct claimants to assistance.

In order to provide service to those Kentuckians who have waited the longest on their claim, there will be a separate line on Thursday for those who filed a claim in March. On Friday, there will be a line for those who filed in March and April.

The Education and Workforce Development Cabinet is working with the Labor Cabinet to identify additional times and locations for in-person services. Please visit kcc.ky.gov and click the “In-Person UI Services” button for up to date information.