PIKEVILLE, Ky. (Feb. 7, 2012) — Walter E. May, President and CEO of Pikeville Medical Center (PMC), announced today that the hospital has once again won a Hospital of Choice Award.
Pikeville Medical Center is ranked in the Top 10 of the more than 400 hospitals nationwide that were considered, and is the only Kentucky hospital to receive this recognition.
The award recognizes America’s most customer-friendly hospitals.
Other hospitals receiving the award at this time include the Mayo Clinic, University of California Davis Medical Center, George Washington University Hospital, Johns Hopkins Hospital and Vanderbilt University Hospital.
The Hospital of Choice Award requires a review of six principal areas of consideration, including Standards of Conduct, Performance Management and Improvement, Staff Development and Training, Systems of Communication, Good Citizenship, and Educational and Promotional Material available to consumers.
“I have always believed that the people of our region deserve health care that is ‘better than,’ not just ‘as good as’ health care available at large metropolitan hospitals,” said May.
“As Pikeville Medical Center continues to be recognized alongside hospitals like Mayo Clinic and Johns Hopkins, we see that vision becoming a reality.”
PMC’s mission is to provide quality regional health care in a Christian environment, and the organization’s strong commitment to customer service is a factor in unprecedented growth.
Pikeville Medical Center named a Best Regional Hospital by U.S. News & World Report
Additionally, Pikeville Medical Center (PMC) is among the nation’s Best Regional Hospitals 2011-12, according to U.S. News & World Report, publisher of Best Hospitals. U.S. News annually publishes the Best Hospitals rankings in July. At the midpoint of the 2011-12 year, its editors have now recognized 247 hospitals outside major metropolitan areas, including Pikeville Medical Center as Best Regional Hospitals.
“This award from U.S. News & World Report is another example of the national reputation we have earned for excellence,” said Walter E. May, President and CEO of PMC. “We set out to become a regional referral center, and with nearly 2,000 patients transferred to us from other hospitals last year, we have achieved that goal. Every day more hospitals and physicians realize that the best next step for their patients who need specialized treatment, is to come to Pikeville Medical Center.”
Hospitals like Pikeville Medical Center offer a high level of medical care to communities that otherwise might have limited options, says Avery Comarow, U.S. News Health Rankings Editor. “All Best Regional Hospitals are what we call ‘high performers’ in at least one medical specialty,” says Comarow. “They are fully capable of providing first-rate care, even to most patients who have serious conditions or need demanding procedures.”
U.S. News annually evaluates nearly 5,000 hospitals in 16 different medical specialties. Hard numbers stand behind its analysis in most specialties—death rates, patient safety, procedure volume, and other objective data. Physicians’ responses to a national survey, in which specialists are asked to name hospitals they consider best in their specialty for the toughest cases, also are factored in.
For more information, please visit www.pikevillehospital.org.