Attorney General, CFPB director part of discussion
FRANKFORT, Ky. (Aug. 12, 2014) — Attorney General Jack Conway and Holly Petraeus, director of the Consumer Financial Protection Bureau’s (CFPB) Office of Servicemember Affairs, joined forces today to hear firsthand the financial challenges that Fort Knox soldiers and their families face as a result of unscrupulous business practices. Attorney General Conway also unveiled a new online toolkit for servicemembers and their families.
“Our military servicemen and women, who risk their lives to protect our country, should not have to defend themselves and their families against scams or misleading and predatory business practices,” Conway said.
During a roundtable discussion and town hall-style meeting today, Conway, staff members from his Office of Consumer Protection Petraeus, and members of Fort Knox’s Community Service Financial Readiness Program were able to talk with soldiers and their families about making sound financial decisions and consumer purchases. Additionally, the officials encouraged servicemembers who feel they may have been taken advantage of to file complaints with the appropriate authorities.
So far this year, Fort Knox’s Army Community Service Financial Readiness Program has assisted 500 soldiers and their family members with a variety of issues, including identity theft, credit reports, vehicle purchases, foreclosure avoidance, investment products and work-at-home scams.
The Attorney General’s office unveiled today an online consumer protection toolkit for servicemembers. The Consumer Protection Guide for Military Servicemembers provides useful tips and resources on nearly a dozen consumer-related issues tailored to servicemen and women and their families, including identity theft prevention, mortgage scams, debt collection, payday lending and for-profit schools.