Appointments required to apply for assistance
LOUISVILLE (Oct. 30, 2015) — The Low Income Home Energy Assistance Program (LIHEAP), a federally funded program that helps residents in Jefferson County with their utility bills, runs from Nov. 4 to Dec. 11, as long as funds are still available. The program is administered by the Louisville Metro Department of Community Services.
Residents wishing to apply must have an appointment. Scheduling for appointments will begin, in person only, from 7 a.m. to 4 p.m. on Monday and 7 a.m. to 1 p.m. on Tuesday at the Central LIHEAP Office only located at the Urban Government Center, 810 Barret Ave., Room 127. For the Subsidy Phase of LIHEAP, residents can apply regardless of the status of their utility bills and need to bring their most recent heating bill or verification from a landlord stating heating expenses are included in rent
Beginning Nov. 4, appointments will be issued at all three LIHEAP offices weekdays between 8 a.m. to 1 p.m., based on appointment availability. After registering for an appointment, residents will receive an appointment slip verifying the appointment date, time and location. LIHEAP applications will be completed at the time of the appointment and the assistance received is a one-time benefit, paid to the heating vendor. All offices will be closed Nov. 26-27 for the Thanksgiving holiday and no appointments will be issued on Fridays at the East Office. Applicants must be Louisville Metro/Jefferson County residents with a household income at or below 130 percent of the federal poverty guidelines and willing to provide the following documentation at the time of their appointment:
- Proof of all household income for the preceding month (food stamp award letter, Social Security award letter, pay stubs, etc.). If there is no income in the household, please complete a “Proof of No Income” form prior to applying for benefits. (Available at the LIHEAP office at 810 Barret or by clicking here.)
- Social Security card(s) or official documentation with social security numbers or Permanent Resident Card Numbers for everyone living in the household.
- Most recent heating bill or verification from landlord that heating expenses are included in the rent (i.e. lease agreements).
- Individuals who are unable to apply for this program in person may send a representative on their behalf with a note including the applicant’s signature and phone number. Call 574-1157 for more details on how this process works. Residents who are homebound and who are unable to send a representative, may call 574-1274.
- Central Office, Urban Government Center, 810 Barret Avenue, Room 127, 40204; 502-574-1157
- East Office, Newburg Community Center, 4810 Exeter Avenue, 40218; 502-574-1270
- South Office, Southwest Government Center, 7219 Dixie Highway, 40272; 502-574-1272