By Damian J. Troise
AP Business Writer
NEW YORK — A bad review can easily damage the reputation of a small business. Failing to address negative social media and online posts could make it worse.
Yelp.com recently won a case in California where an aggrieved law firm tried to force it to remove negative posts. That, the state’s supreme court ruled, would be a legal no-no. While it’s a victory for freedom-of-speech advocates, many business owners say they are vulnerable to anyone who chooses to spread falsehoods because there are no consequences for doing so. For more on this story, please go to Kentucky.com.