Powerful tools and convenient access
LEXINGTON, Ky. (Jan. 26, 2012) – Accessing essential information and paying a bill – whenever, wherever – has never been easier. The new mobile Web site from Columbia Gas of Kentucky gives customers secure payment options, service and safety information and more.
“Our customers are increasingly on the go,? and they need easy and convenient ways to do business with us,” said Columbia Gas of Kentucky President Herb Miller. “Our new mobile site allows customers to communicate with us no matter where they are,” Miller continued.
Customers accessing ColumbiaGasKY.com on any mobile device will automatically be redirected to the new mobile site. The site works with iPhones, iPads, Android phones and tablets and other mobile devices.
The site can also be accessed directly at m.ColumbiaGasKY.com.
Safety information is a key feature of the site. Customers can learn the warning signs they might smell, see or hear that could indicate a gas leak. The “Safety Center” also includes information on carbon monoxide. Phone links make it easy to call to report a gas emergency or to “call before you dig” quickly with just one touch.
Account management options
The site also provides account information and bill payment options. Customers who have registered their account online can log in to view their amount due and payment due date, as well as make a payment free of charge. Customers can also make a payment by credit or debit card from the site if they have their bill or account number with them. The site also uses GPS (if available) to locate the nearest walk-in payment location.
About Columbia Gas of Kentucky
Columbia Gas of Kentucky safely delivers clean and efficient natural gas to approximately 140,000 customers in 30 Kentucky counties. Headquartered in Lexington, the company is one of the seven energy distribution companies of NiSource Inc. (NYSE: NI). NiSource companies deliver energy to approximately 3.8 million customers located within the high-demand energy corridor stretching from the Gulf Coast through the Midwest to New England. More information about Columbia Gas of Kentucky is available at www.columbiagasky.com.??