A Virginia company has announced plans to open a customer service center in Louisville that will employ up to 150 workers.
Neustar Inc. is a Sterling, Va.-based company that provides clearinghouse services to the global communications and Internet industry. The company was founded in 1996 to meet the new technical and operational challenges of the communications industry when the U.S. government mandated local number portability. Its services enable customers to manage activities such as record exchanges, subscriber growth, network optimization, content management and internetwork call origination and termination.
Neustar’s Louisville operations will be housed in an 18,000-s.f. space at the Hurstbourne Green Corporate Campus. The company has already held job fairs in the area and begun filling positions that include legal compliance analysts, legal compliance administrators, senior support analysts, customer business analysts, customer service analysts and customer service support specialists.
The Kentucky Economic Development Finance Authority has preliminarily approved Neustar Inc. for state tax incentives up to $2.57 million under Kentucky’s new incentive program, the Kentucky Business Investment (KBI) Program. The incentive, which is based on the initial creation of 68 full-time Kentucky jobs growing to 143 Kentucky jobs, can be earned over a 10-year period through corporate income tax credits and wage assessments.