KENTUCKY — V-Soft Consulting, a Louisville-based, full-service IT consulting company, and the Artificial Intelligence Innovation Consortium (AIIC), a group of academic and commercial organizations focused on the evolution of artificial intelligence (AI), are partnering to deliver critical COVID-19 Pandemic communication and education tools.
During the COVID-19 crisis, communities are challenged to provide concise and up-to-date information in real time. The number of inquiries across the public sector has skyrocketed as well, which makes it nearly impossible to deliver accurate information to the masses quickly and effectively. Chatbots are an intuitive tool that can be used by all ages to provide information, answer general questions and deliver dynamic updates of a constantly changing situation, whether it’s the current pandemic or other emergencies in the future.
This collective group of leading Fortune 500 companies, technology providers and universities is extending assistance to counties and municipalities across Kentucky through the use of AI and chatbot technology. County and city officials looking to provide specific information regarding COVID-19 cases in the area, local testing centers, qualifications for testing, additional Q&A and chatbot surveys to capture relevant feedback on COVID-19 within their community, can do so via the chatbot platform. Interested officials can contact V-Soft Consulting or the AIIC and will be provided a ready-to-use platform to update and share content through an automated chatbot. The platform can be deployed on any community page and will embed seamlessly.
Time is of the essence to deploy these chatbots and better handle the urgency and volume of community questions. These chatbots can be implemented in just a few hours and deployed for public use in as quickly as 72 hours.
This service will be made available to every county, municipality and Kentucky state official on a first-come-first-served basis, with the chatbot platform initially being offered free of charge.
For more information on the Disaster Recovery Intelligent Chatbots, please contact [email protected].