FRANKFORT, Ky. — The deadline for open enrollment in Kentucky’s 2021 Marketplace health insurance plans is Dec. 15, and the Kentucky Health Benefit Exchange.
The Cabinet for Health and Family Services, of which the KHBE is a part, is using a number of methods to reach current policyholders and potential new enrollees, including direct mail, emails, and phone calls. Additionally, KHBE is coordinating with community-based kynectors who service every county in the state on virtual events, which are designed to educate the public and assist with applying for coverage.
Many Kentucky counties now offer two or more options for health insurance carriers. Anthem and CareSource have expanded their service areas to cover additional counties, compared to their 2020 offerings. KHBE asks Kentuckians to keep this in mind while shopping for 2021 coverage.
The state-based call center is available at 855-459-6328 to assist Kentuckians with questions about getting health care coverage and can help prescreen for eligibility. The customer service center, which is open 24 hours a day, seven days a week (excluding holidays), is also available by calling 800-318-2596.