DANVILLE, Ky. (Oct. 17, 2017) — Farmers National Bank has introduced Teller on Demand, an innovative technology that allows customers to conduct machine-based transactions with the assistance of a live bank representative.
Teller on Demand specialists, who speak and assist customers on a video screen, can perform most of the same transactions and service customers receive in-branch through an Interactive Teller Machine.
Customers can speak to a Danville-based Farmers National Bank representative by simply touching the screen. It is open during extended hours for added convenience: 8 a.m.-6 p.m. Monday-Friday, and 9 a.m.-2 p.m. on Saturdays.
Teller on Demand is available at the drive-thru of the bank’s new Garland Drive location at the corner of the South Danville Bypass and Hustonville Road, as well as at the Greenleaf Shopping Center. Teller on Demand can also be used for ATM transactions as well, 24-hours a day.
Teller on Demand carries on Farmers National Bank’s tradition of blending technology with personal service. Farmers National Bank opened Danville’s first drive through facility in 1959, and offered Danville’s first ATM in 1978.
“We are excited about the new technologies and services we have introduced this year and those we have planned for the future,” says Marty Gibson, president of Farmers National Bank. “Each of these investments were based on customer and community needs and feedback. Solutions like Teller on Demand allows us to offer in-demand products and services, to supplement our in-branch service from knowledgeable, caring people.”
Farmers National Bank, a community owned bank since 1879, has banking facilities in Danville, Burgin, Harrodsburg, Junction City, Lancaster, Perryville and Stanford.