Global online travel and hospitality company expands operationsFRANKFORT, Ky. (April 5, 2012) – Travel and hospitality company Serco is expanding its reach in the industry by creating 125 jobs at its Campbellsville center. The international service company acquired Intelenet Global Services last year in order to partner global travel with hospitality services for worldwide clientele, Governor Steve Beshear announced today.
“Kentucky welcomes Serco’s growth and success in Campbellsville,” Beshear said. “We’re extremely pleased that a company of Serco’s worldwide influence would choose to expand operations in the Commonwealth, which is another testament to the competitive quality of the workforce here in Kentucky.”
Based in the United Kingdom, Serco offers operational, management and consulting expertise in numerous sectors, including aviation, business process outsourcing, defense, education, government, commercial and communications technology. The company has more than 100,000 employees who deliver mission-critical services to government and private clients in more than 30 countries.
“We are very excited to witness this expansion in our Campbellsville site,” said Steve Sieke, U.S. CEO of Serco. “Our clients continue to be impressed with the quality of our workforce and our ability to provide extraordinary service and sales performance to their customers. Our clients have continued to reaffirm their faith in us, which has helped in successfully integrating home agent programs into our mainstream business model.”
A small number of home agent positions will be available for employees who would have an unreasonable distance to commute to Campbellsville.
“The most important job we have is to attract new jobs for our citizens,” said Sen. Jimmy Higdon, of Lebanon. “These new jobs will make a difference in Taylor County as we strive to continue to be a great community in which to live, work and raise our children.”
“As we move forward on building our local economy, having the ability to offer full-time jobs with benefits is a key factor in strengthening our employment base,” said Rep. John ‘Bam’ Carney, of Campbellsville. “I’m pleased that Serco has decided to expand their customer service call center, which is a reflection of the confidence they have in our local workforce and the quality of life in our community.”
“I am very excited about the new expansion plans for Serco,” said Campbellsville Mayor Tony Young. “They are a tremendous asset to our community. The creation of 125 new jobs adds to the tax base and their growth is certainly a welcomed economic boost to our community. We are so glad they chose Campbellsville for this expansion.”
“The expansion of Serco is great news for Taylor County,” said Taylor County Judge-Executive Eddie Rogers. “The economic impact of 125 new, full-time jobs will be a great benefit to our local economy. I appreciate their commitment to our community.”
For more information on Serco, visit www.serco.com.