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Today’s Lane Links

By Lorie Hailey
Associate Editor

TeleTech Services Corporation, a subsidiary of TeleTech Holdings Inc., a global provider of technology-enabled customer experience solutions, will invest more than $12 million to open a state-of-the-art customer experience delivery center in Hopkinsville.

The new operation will create 500 to 700 jobs over the next few years.

The 45,000-square-foot facility in Hopkinsville will be located at 4000 Fort Campbell Blvd., with operations set to begin in the fall of 2012.

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Greenpeace International says Louisville-based Yum Brands is making its trademark KFC chicken buckets using wood harvested from Indonesia’s rain forest, destroying the habitat of the endangered Sumatran tiger, Bloomberg News reports.

Tests on food boxes purchased at stores in Indonesia, Britain and China in the past two years found fibers from tropical hardwood trees, according to a Greenpeace report. More than half the material in some KFC chicken buckets in China came from such wood, said Rolf Skar, forest campaign director for Greenpeace, the news agency reports.

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The trust that disburses about $32 million a year in government money to care for the poor at University Hospital in Louisville lacks adequate oversight and is run “with a near-total lack of governance” that fails to promote accountability or transparency, state Auditor Adam Edelen has found, the Louisville Courier-Journal reports.

But his audit report, released Wednesday, found no evidence that state and city taxpayer money was abused in the Quality and Charity Care Trust.

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Three Facebook investors filed a lawsuit Wednesday alleging that the company and underwriters leading the hyped initial public offering did not let all investors know that analysts at the underwriting banks had lowered their quarterly and full-year revenue forecasts for Facebook ahead of Friday’s first day of trading, USA TODAY reports.

Instead, the lawsuit describes an investment playing field that was anything but level for retail investors, claiming that the underwriters misled thousands of investors when they “selectively disclosed” the “material information” only to “a handful of preferred customers,” the paper says.

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The price of oil tumbled below $90 in U.S. trading on Wednesday for the first time in nearly seven months as U.S. supplies continue to grow, according to USA TODAY.

Benchmark U.S. crude fell $2.14, or 2.3 percent, to $89.71 per barrel in intraday trading. At the close, oil was trading at $90.06. The price hadn’t been below $90 per barrel since Nov. 1.

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