Bills can be paid online
LOUISVILLE, Ky. (Jan. 19, 2017) — Vehicle owners without prepaid RiverLink accounts will soon receive their first invoices for tolled bridge crossings between Louisville and Southern Indiana. The first invoices will be sent Friday, with additional mailings to follow in the coming days. Bills can be paid online.
Invoices are mailed using the following schedule:
- The first RiverLink invoice includes only tolls owed and no additional fees. Vehicle owners have 30 days to pay the bill.
- If the bill is not paid, a second bill will be mailed that includes a $5 administrative fee. Vehicle owners have 20 days to pay the second invoice.
- If the second bill is not paid, the vehicle owner is in violation and a $25 violation fee is added to the third invoice. The driver has 30 days to pay the third bill.
- If the invoice is still not paid, the bill moves to collections and a $30 collections fee is added to the total amount. In addition to moving to the collections process, vehicle owners in Kentucky and Indiana who do not pay their tolls may face restrictions on vehicle registration until tolls and related fees are paid.
Vehicle owners who receive invoices can contact RiverLink customer service by phone or in person, open a prepaid RiverLink account and receive lower toll rates. Vehicle owners can request that current, outstanding tolls be reduced to the transponder rate. Trips taken before opening a prepaid RiverLink account will not qualify for the frequent-user discount.
It costs $2 to cross a tolled bridge in a passenger vehicle with a RiverLink prepaid account and transponder and $4 to cross a tolled bridge without an account and transponder.