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Convergys bringing nearly 400 new jobs to Erlanger

On-site career fair scheduled for Thursday

ERLANGER, Ky. (April 1, 2013) – Convergys Corp. a global customer management company based in Cincinnati, has announced plans to hire nearly 400 people for its contact center in Erlanger, Ky.

convergysQuincy Sterling, site leader for the Erlanger center, said the company plans to hire people to handle inbound and outbound customer calls. Both full- and part-time positions will be available.

“Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment or training,” Sterling said. “In fact, more than 70 percent of Convergys’ customer service managers began their careers as agents, and we are known for the internal promotion of our employees.”

Convergys will be hosting an on-site career fair on Thursday, April 4, from 2 to 6 p.m. at the Erlanger call center, which is located at 1101 Pacific Ave. Regular walk-in applicant hours are Tuesday through Friday, 9 to 11a.m. and 1 to 3 p.m. Candidates may also apply online at careers.convergys.com <http://www.careers.convergys.com/> .